Performance Appraisal Skills

A skills programme by Tremendis Learning

Behaviorally Anchored Rating Scale

Behaviorally Anchored Rating Scale

Behaviorally Anchored Rating Scale (BARS)

Behaviorally anchored rating scale (BARS) systems are designed to emphasize the behavior, traits, and skills needed to successfully perform a job. A typical BARS form has two columns. The left column has a rating scale, usually in stages from Very Poor to Excellent. The right column contains behavioral anchors that are the reflections of those ratings.

If the scale were being used, for example, to evaluate a telephone order taker, the statement in one column may read "1-Very Poor," and the statement in the right column may read, "Occasionally rude or abrupt to customer" or "Makes frequent mistakes on order form."


  • Reduces the potential for biased responses
  • Focuses on specific, observable behaviors
  • Provides specific and standardized comments on job performance


  • Can be time consuming and complicated to develop
  • Depends on accuracy and appropriateness of "anchor statements"
  • Must be updated as job requirements change
  • Impractical for jobs with frequently changing requirements
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