Performance Appraisal Skills

A skills programme by Tremendis Learning

Forced Choice

Forced Choice

Forced Choice

Forced-choice methods generally come in two forms: paired statements and forced ranking. In the paired statements method, evaluators are presented with two statements and must check the one that best describes the employee; it's either one or the other. In the forced ranking method, a number of options are listed, allowing the evaluator to select a description that may fall somewhere in between the two extremes.

The following example illustrates how each version may be used to cover the same aspect of job performance for a field service representative.

Paired statements

  • Provides sufficient detail when filling out trip reports
  • Doesn't provide sufficient detail when filling out trip reports

Forced ranking

  • Provides sufficient detail when filling out trip reports
  • Exceptional
  • Above average
  • Average
  • Needs improvement
  • Unsatisfactory


  • Minimizes bias
  • Is somewhat more objective than other ranking methods


  • Requires skill and professional training to develop
  • Must be redesigned when job requirements change
  • Doesn't lend itself to behaviors that are difficult to quantify
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Performance Appraisal Skills is a service offered by Tremendis Learning CC (2006/019194/23). Copyright Protected 2017, All rights reserved. Designed by Monre J Botes.
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